Scale Technology would be nothing without our dedicated, skilled employees, which is why we make a point to recognize each of them for all of the hard work they do. And it’d be hard to think of someone who’s done more for our business than Seth Phousongphouang.
As our Operations Specialist for the last 5 years, Seth has played a critical role in providing IT consulting and outsourced IT services throughout Arkansas. Here’s a few things you might not know about him, including how to pronounce his last name!
Seth Phousongphouang Seeks Simplicity
As the Operations Specialist at IT support company, Scale Technology, Seth sees technology as valuable, primarily because of its ability to make our lives simpler. But he also recognizes that many people end up complicating their lives with it, often without even realizing that they have done so. He thus spends much of his time and energy helping clients take full advantage of modern technology, while still keeping their lives as simple as possible.
Seth realizes that many clients think the only way to get what they want out of technology is to make it more complicated. As an Operations Specialist, he has a unique opportunity to dispel this myth and prevent clients from complicating their lives, all while providing the services they need.
Seth Phousongphouang Cares about Communication
When asked what part of his job he finds most rewarding, Seth didn’t hesitate to highlight the opportunity to communicate with people on a regular basis. When he can effectively communicate to clients what isn’t working with their tech or processes, he feels that he has truly made a positive difference in their lives.
In a typical workday, Seth responds to between 3 and 5 tickets while also running a number of reports. The better he is able to communicate with clients through these activities, the more he feels that he has gotten a lot out of his job.
Seth Phousongphouang Adores Arkansas
Originally from Conway, Seth is a true Arkansan, and has always sought to give back to this great state! He currently lives in Little Rock with his wife and their six cats, and has become fully involved in the community here. His long-term ambition is to become a professional Process Management Consultant, which will give him the opportunity to contribute to Arkansas’s thriving economy and open business environment.
Besides engaging with his state, Seth loves playing video games, solving mind puzzles, and watching Star Wars. He can also solve a Rubik’s Cube! But he doesn’t care for Apple products, and desperately wishes people would stop asking him about them!
So… How Does Seth Pronounce Phousongphouang?
Phousongphouang is pronounced “pooh-song-pwong.” If you wouldn’t have guessed that, don’t worry— most of Seth’s coworkers can’t pronounce his name, either!
Thanks to the hard work of Seth and our other diligent IT experts, Scale Technology offers comprehensive tech services all over Arkansas. For more information on our services or to purchase them for your firm, visit our website today or give us a call at (866) 225-7200. Let Scale create and care for your custom services.