• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Scale Technology

  • Home
  • About
    • Our Team
    • Careers
  • IT Services
    • Managed IT Services
    • Ransomware Protection
    • Cloud IT Services
    • Hardware Virtualization
    • Email Solutions
    • Network Security
    • Backup and Disaster Recovery
    • Custom Services
  • Blog
  • Contact
  • Consultation

Dec 27 2011

Cloud saves Little Rock business from devastating data loss

Thursday, December 22nd 2011 started out like any other day at Graham Smith Construction in Little Rock. But things quickly took a turn for the worse when the company’s critical business data suddenly became unavailable.

It is a nightmare scenario for any business to face. Office productivity grinds to a halt while stress levels quickly escalate to panic mode. But Carla Koen, office manager at Graham Smith Construction, knew exactly what to do. It was time to call ScaleIT.

In the summer of 2011, Graham Smith Construction contracted with ScaleIT to provide managed IT support. Now the ultimate test of that arrangement was at hand.

Scale had set up the office network storage device, including a data mirroring function to keep an exact copy of all data on two separate hard drives. Normally, this configuration would be enough to keep the office productive while technicians correct problems. But this failure was not normal.
A hardware failure had taken both the main data store and the mirror copy offline. The company’s entire operation was now at risk.

Fortunately, Scale had planned ahead. While mirrored drives are an excellent way to keep company data safe and accessible, a failure of the RAID controller can lead to this exact scenario.

When Scale first recommended a cloud-based off-site data backup, Graham Smith, owner of Graham Smith Construction, was a little bit skeptical. After all, he was investing in a fully mirrored solution. But, in the end, the economics of the cloud solution made good sense. So, the cloud backup system was put in place.

Now, with the hard drives out of commission, it was up to the cloud backup to save the day. Within hours, the Scale team had restored the most critical data, and got their office staff back to work. The remaining 25 gigabytes of business data were soon fully restored.

“It’s the best $25 I’ve ever spent” remarked Graham Smith about the cloud backup plan he had purchased from Scale.

What could have been a major disaster turned out to be a minor inconvenience. All thanks to a well-engineered and executed data backup and recovery plan from Scale.

Categorized: Article Tagged: cloud services, data protection

Let Scale create and care for your custom services

Scale Now!

Reader Interactions

Comments

  1. RJ M says

    December 28, 2011 at 9:54 am

    This is a happy ending! I’ve been part of projects with happy endings and sad endings.

    It is heart breaking when companies don’t have a good backup solution.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Recent Posts

  • What Services Are Included in Managed IT Solutions?
  • The True Cost of IT Services
  • How can Scale Technology Augment Your Existing IT Team?
  • How is Ransomware Different from Other Malware Programs?
  • Back-Up and Disaster Recovery | What Every Back-Up Plan Should Include

Categories

  • Article
  • Managed IT Services
  • Small Business Tech Support
  • Technology
  • Testimonials

Footer

Grow With Scale

Tired of babysitting your technology infrastructure?
Call us at 501-213-3298 today and let’s talk.

Scale Technology
13503 Kanis Rd Suite B
Little Rock, AR 72211

Connect With Scale

  • Facebook
  • LinkedIn
  • YouTube

Copyright © 2023 Scale Technology | All Rights Reserved | Privacy Policy | Terms of Service

Cleantalk Pixel