Increasingly, businesses in Little Rock are investing in transforming their operations to take advantage of computing and IT (information technology). For that reason, it is now more important than ever to ensure your IT infrastructure functions smoothly.
Managed IT Service providers are companies that remotely work a business's IT infrastructure. This alleviates the burden of deploying and maintaining computer systems and networks and also ensures technical faults are resolved without delay.
Scale Technology is the best & most cost-effective managed IT support provider in Little Rock, AR. Founded in 2018, Scale is a forward-thinking technical support provider – providing pathways for your business to scale and grow with the helping hand of intelligent digital solutions. As well as fixing IT faults and unlocking new ways to work remotely, Scale can help you save money on digital solutions for your business.
Why use IT Service Providers?
For most small-to-medium companies, outsourcing their IT support is a far more cost-effective method of maintaining their IT systems than employing an individual or a small team.
Any IT fault or system slowdown can cause up to hours of operational downtime. This time spent not working, or troubleshooting issues is lost revenue for your business.
Furthermore, Scale can dramatically reduce the time and cost involved in setting up new users or installing new computers or network hardware. This helps ensure your business is as mobile as possible, increasing the capacity for business growth.
What can Scale Technology do for my business?
Here's how Scale can use innovative IT solutions to help level up and digitalize your organization.
Remote Working and Mixed Working Solutions
During the pandemic, working from home through remote access became an essential part of business continuity for many firms in Little Rock. As our community begins to open back up, the 'new normal' of mixed working has pushed many businesses into a limbo combining remote working software with office PCs.
At Scale, we understand the importance of data security. We can advise your business on allowing employees to work from home while eliminating chances for data breaches.
We're experts in using cloud computing to increase remote productivity. By using cloud storage, employees can access their work files from any location. Enterprises can take this a step further by using cloud PCs through services like Windows 365 to access personalized virtual desktops that can be accessed securely from any device.
To increase security, Scale can help deploy work laptops to reduce the reliance on unsecured personal devices. Compared to company-owned computers, personal devices have fewer security measures, making them more vulnerable to data attacks. Setting up drive encryption through tools like BitLocker can reduce the likelihood of criminals accessing data if an employee's device is stolen.
Improve Teamwork Through Real-Time Collaboration
To best utilize the unique skills of your team, businesses must take advantage of collaborative work technology. Collaboration over the Internet can be made much easier by providing video conferencing services and cloud document storage offered by software like Google's Workspace or Microsoft Teams.
Our technicians can help set up your employees with useful online calendars so managers can easily set to-do lists and manage tasks seamlessly. We can also help businesses publish intranets and company wikis, keeping employees up-to-date on policies and training materials.
Improve Productivity through Faster Computer Systems
Scale Technology is expert in selecting the proper hardware for computer refresh cycles. Regularly upgrading your PCs is an essential aspect of productivity. Slow PCs can limit the amount of work your employees can get through and seriously frustrate anyone using them. Older systems are also more suspectable to cyber attacks due to a lack of OS updates and security patches.
Our experts are computer enthusiasts and have an in-depth knowledge of which computer upgrades are likely to revolutionize your business's workflow. Will your business be dealing with graphics or video work? We can recommend a powerful CPU and graphics card perfect for the job.
With the increased use of video conferencing and cloud working, everyday business activity's strain on Internet bandwidth has grown exponentially. Slow internet can destroy productivity. Scale can help improve your network speeds by upgrading infrastructure and advising on broadband upgrades like Fiber-to-the-Premises (FTTP).
Scale Technology can maintain your computer system as a managed service provider, regularly clearing out junk files and running tools like defragmentation to keep your PCs running smoothly.
Water-Tight Cyber Security
The sophistication of cyber threats continues to grow, which makes protecting your business from malware and viruses more critical than ever. We can install robust anti-virus software and firewalls to prevent dangerous infections or ransomware attacks. We can also help your employees be more aware of cyber threats, making them less likely to be targeted by social engineering.
With our expertise in data security, we can help reduce the likelihood of data loss and breaches. We can build solid access permission networks to keep unauthorized users out and arrange automatic and secure cloud backups. We can advise your business on data security practices to ensure complete compliance with data protection laws.
Why Scale Technology?
With a perfect five-star rating on Google, we pride ourselves on delivering the best IT Support services possible. With an average response time of 30 minutes and an impressive 93% customer satisfaction, we are the number one choice for many of Little Rock's top companies.
Our previous clients have called us "professional, fair, dedicated, and customer-focused." We're proud our customers believe we "consistently go above and beyond for all of [their] technology needs." For those looking for expert IT services in Little Rock, Scale Technology are the best around.
Get in touch with us today at 501-213-3298 to book a free IT consultation. We'll explore your current IT problems and develop a 'game plan' for leveling up your IT infrastructure at a fair price. Let's improve your IT systems so you can focus on growing your business in this increasingly digital world.