Why Scale Technology?
We work in IT for many reasons, but there are two very important ones. One— because we want to help you grow. Two—because we want to grow. Technology is always changing, and there is constant room to learn, innovate, and help others.
The best service that we bring to clients is proactive work—we sit with you, have a business conversation about what you want to do in the future, and we help you get there. Because IT isn’t just about reactivity—it is about being forward-thinking with your planning.
IT is about a bigger conversation. Where do you want your business to be in two years? Five years? 10 years? We want in on that conversation. Let Scale help your business evolve to reach your goals.
The Scale Team
PRESIDENT AND CEO
To me, our clients are just people trying to get work done. I enjoy creating solutions and executing plans that help them succeed. I love meeting with people and presenting the hard work that my team has accomplished. Seeing a client smile at the end of a meeting is just icing on the cake. The passion I have for my profession stems from a natural sense of curiosity. I like figuring out how things work and why they work. Give me a tough problem, and I’ll find a solution. Let me know what you’re trying to accomplish, and I’ll develop a plan of attack. I have worked with governors, presidential candidates, and hundreds of clients all over the country. Talk to me about your business goals and I’ll put a team in place that can reach them.
I try to solve any client’s problems in a way that doesn’t leave them feeling like someone just spoke to them in another language. My hope is to offer up my technical knowledge while treating everyone with the kindness they deserve. I really do use every opportunity to learn, improve, and grow.
Growth of knowledge is its own spiritual journey. I want to be remembered as someone who was always there to lend a hand. I’m grateful to be here working at Scale Technology.
I love solving problems for people. And in IT, you deal with a huge spectrum of issues. I think what’s really important is how you solve the problem. That is to say, the specific service one provides is only satisfactory if it is provided in a pleasant manner. Ninety percent of my role is just having a positive attitude! The Scale IT team is a really good team, and I’m glad to be a part of it. Before starting at Scale, I spent five years in active duty with the Army, then re-classed into the Army Reserves in 2016 as an Information Technology Specialist. I just hate stagnation, and thankfully, IT is a constantly changing field. IT support is, in essence, a struggle against stagnation. If a client has an issue, production stops. We have the privilege to get things moving again.
I’m Nicholas Phillips, the newest Network Technician on the Scale Technology team. I’m a sports-loving dog owner who has a genuine passion for technology and how it’s consistently changing the world we live in. I graduated from UCA with a degree in Computer Science.
Despite having a successful 7-year career in the restaurant industry, after I graduated, I decided to take a turn toward what I really loved—researching technology and applying it toward problem-solving. That’s why I joined the Scale Technology team—I love the all-for-one attitude this company takes on, and I love that the environment is built for constant learning and advancement.
On a regular work-day, you can find me in the office doing research, calling vendors, and puzzling out the problems our clients are dealing with. There’s absolutely nothing more exciting to me than the satisfaction that comes with fixing an issue for a client—that sensation of “I did it, I finally fixed this” is unmatched. When I’m not working, you can find me walking one of my four dogs at Two Rivers Park (did I mention I love animals?) or cheering on my favorite sports teams (go Cubs, Bulls, and Bears!).
I’m excited to be a part of the Scale Technology team and I look forward to growing as a network technician, learning as much as possible, and doing everything it takes to best provide for our clients.
NETWORK TECHNICIAN I
Since puzzles, computers, and helping others are the things I’m most passionate about professionally and personally, Network Technician is a perfect fit. Helping clients find answers to particularly difficult problems leaves me with an indescribable feeling of accomplishment. I would say I am especially effective at solving software issues, particularly when that requires finding solutions to those off-the-wall errors that can arise. I hope clients will remember me as the stubborn IT guy who wouldn’t give up and tried everything to get the system working again.
When I got my first computer at 13, I was immediately hooked on technology. I graduated from the University of Central Arkansas with a Bachelor’s degree in Computer Science. Growing up in Clinton, AR (a tiny town largely committed to agriculture and small industry pursuits), I quickly realized I would have to look towards a larger area to be able to start a career based around computers. After spending three years in IT professionally (and a decade solving IT problems on the side), I have built up a reputation for thinking outside the box and approaching problems from different angles.
When my face isn’t hidden behind a screen at work, it’s hidden behind a screen at home. I enjoy gaming and game development, although I will sometimes drag myself away to play guitar…only to return to the screen to write the music.