Our Team

At work, I am passionate about solving hard problems for our clients. I get excited about creating solutions that help grow their business.

Solving client problems requires learning their industry, their business, and their challenges. That means taking a hard look at their markets—who they sell to, how they sell what they sell. It’s a lesson I’ve learned again and again throughout my career.

Clients trust me because they know I understand and empathize with their struggles. Their trust helps me tell their unique story. It’s that story that makes their customers want to buy what they sell. The result is a growing, thriving business.

My goal is to become instrumental in the health and growth of my client’s business.

Away from work, I enjoy learning new things and using that knowledge. I like understanding how things work and how they get made. I like discovering new things and using what I learn to put something real into the world.

When I’m not working, I am focused on family and volunteering. I have two young daughters and I try to spend as much time as I can with them, while they still think I’m worth their time!

You can find me coaching my youngest daughter’s soccer team—Go Giraffes! I also serve on the Guardians Board of Easterseals AR and am an active member of Holy Souls Catholic Church.

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Rob is an accomplished leader with a passion for learning. He has an equal interest in understanding how technology and business can help people flourish, which brought him to Scale Technology. Rob sees new opportunities every day to add value to the lives of those around him and he’s excited to continue growing at Scale as the Chief Operating Officer.

Originally from Petal Mississippi, Rob earned a bachelor’s degree in Criminal Justice Administration and worked as an election investigator for the state. He then worked for three Secretaries of State as an EP and Director of a Division. Overall, he has worked in his area for six years but in parallel for 24 years.

Outdoorsman at heart, Rob loves to spend time with his family and teach archery to kids and women. He also contributes to charitable organizations that help children in need. His fun facts include being mentioned in three books and having testified before the House and Senate. Ultimately, Rob wishes to be remembered as a father who cared about his children more than anything else and a fair and beloved man.

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I’m Nicholas Phillips, the newest Network Technician on the Scale Technology team. I’m a sports-loving dog owner who has a genuine passion for technology and how it’s consistently changing the world we live in. I graduated from UCA with a degree in Computer Science.

Despite having a successful 7-year career in the restaurant industry, after I graduated, I decided to take a turn toward what I really loved—researching technology and applying it toward problem-solving. That’s why I joined the Scale Technology team—I love the all-for-one attitude this company takes on, and I love that the environment is built for constant learning and advancement.

On a regular work-day, you can find me in the office doing research, calling vendors, and puzzling out the problems our clients are dealing with. There’s absolutely nothing more exciting to me than the satisfaction that comes with fixing an issue for a client—that sensation of “I did it, I finally fixed this” is unmatched. When I’m not working, you can find me walking one of my four dogs at Two Rivers Park (did I mention I love animals?) or cheering on my favorite sports teams (go Cubs, Bulls, and Bears!).

I’m excited to be a part of the Scale Technology team and I look forward to growing as a network technician, learning as much as possible, and doing everything it takes to best provide for our clients.

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Since puzzles, computers, and helping others are the things I’m most passionate about professionally and personally, Network Technician is a perfect fit. Helping clients find answers to particularly difficult problems leaves me with an indescribable feeling of accomplishment. I would say I am especially effective at solving software issues, particularly when that requires finding solutions to those off-the-wall errors that can arise. I hope clients will remember me as the stubborn IT guy who wouldn’t give up and tried everything to get the system working again.

When I got my first computer at 13, I was immediately hooked on technology. I graduated from the University of Central Arkansas with a Bachelor’s degree in Computer Science. Growing up in Clinton, AR (a tiny town largely committed to agriculture and small industry pursuits), I quickly realized I would have to look towards a larger area to be able to start a career based around computers. After spending three years in IT professionally (and a decade solving IT problems on the side), I have built up a reputation for thinking outside the box and approaching problems from different angles.

When my face isn’t hidden behind a screen at work, it’s hidden behind a screen at home. I enjoy gaming and game development, although I will sometimes drag myself away to play guitar…only to return to the screen to write the music.

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Hello! My name is Karson Mathews. Born in Oklahoma, I spent some time traveling and made my way to Arkansas. After falling in love with the people and the state, I’ve found myself here for the past 13 years. Having always been motivated to create a strong educational background for myself, I originally studied at the Arkansas Tech University and transferred to the University of Central Arkansas to complete my degree. I make sure to dedicate time to hobbies like disc golf and quality time with my family and friends. I can also be found quite often enjoying some video games with my best friends.

My interests have naturally always lied in technology and I’ve had an innate curiosity about innovation as long as I can remember. This passion grew as I became and adult and graduated college and is why I feel that working at Scale is such a perfect fit for me. Computers have always been something that have brought me both comfort and confidence. Learning just how much technology can benefit and simplify people’s lives has made me eager to explore it further and find new ways to support the safety, capabilities, and wellbeing of people and businesses everywhere.

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Stephen is Help Desk Support at Scale Technology. He ensures that the company delivers exceptional customer service, particularly in assisting customers facing technical issues. In addition, he manages projects and several company initiatives. He is enthused by the prospect of learning something new each day and being able to contribute his expertise to the community including businesses and organizations that serve people from different walks of life.

At the age of 16, Stephen began working in the field of information technology for his old school district, Greenbrier. He was happy with the work and the people he worked with throughout the summers he spent there. As soon as Stephen graduated from UCA with a BBA in marketing, he realized that IT work gave him greater fulfillment than anything else.

When he isn’t working hard and helping customers, Stephen enjoys spending time with his family and friends. He also loves nature, so when he gets the chance, he heads to the park nearest to his home.

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