Why Scale Technology?
We work in IT for many reasons, but there are two very important ones. One— because we want to help you grow. Two—because we want to grow. Technology is always changing, and there is constant room to learn, innovate, and help others.
The best service that we bring to clients is proactive work—we sit with you, have a business conversation about what you want to do in the future, and we help you get there. Because IT isn’t just about reactivity—it is about being forward-thinking with your planning.
IT is about a bigger conversation. Where do you want your business to be in two years? Five years? 10 years? We want in on that conversation. Let Scale help your business evolve to reach your goals.
The Scale Team
RJ Martino
PRESIDENT AND CEO
To me, our clients are just people trying to get work done. I enjoy creating solutions and executing plans that help them succeed. I love meeting with people and presenting the hard work that my team has accomplished. Seeing a client smile at the end of a meeting is just icing on the cake. The passion I have for my profession stems from a natural sense of curiosity. I like figuring out how things work and why they work. Give me a tough problem, and I’ll find a solution. Let me know what you’re trying to accomplish, and I’ll develop a plan of attack. I have worked with governors, presidential candidates, and hundreds of clients all over the country. Talk to me about your business goals and I’ll put a team in place that can reach them.
Jordan Smith
DIRECTOR OF BUSINESS DEVELOPMENT
Over the years, I have built relationships with clients by getting them to think about their business in a different way. I like helping them improve on things that they may not have considered otherwise. My ultimate goal is just to make a difference in their company. I take every opportunity to offer them a new perspective on their IT costs to help grow their business. Each of my clients is a unique snowflake that is very special to me. I am there to listen to their company’s problems and to talk through their personal struggles. I make it my job is to exceed their expectations on a daily basis. My hope is that my work reflects how much I care about their success.
Alex Smith
BUSINESS CONSULTANT
Playing sports in college taught me a lot about human nature. When you are playing someone and they are losing, their true colors show. It’s the same in business—I’ve grown to respect many of my colleagues and clients because of how they react under pressure and how they fight through a tough spot. I enjoy working at Scale Technology because it is a close-knit team where each person plays a unique role. It’s great being able to use my creativity in a place where that is valued, and to connect with clients on a personal level. It is my job to talk with our clients about their business’s goals, and then find solutions to get them where they want to be!
David Pevehouse
Service Manager
I try to solve any client’s problems in a way that doesn’t leave them feeling like someone just spoke to them in another language. My hope is to offer up my technical knowledge while treating everyone with the kindness they deserve. I really do use every opportunity to learn, improve, and grow.
Growth of knowledge is its own spiritual journey. I want to be remembered as someone who was always there to lend a hand – just swing by the office to check out our new sign for proof! I’m glad to be here working at Scale Technology.
Seth Phousongphouang
IT SERVICE COORDINATOR
Technology is about making life more simple. But we can easily complicate that without even knowing it. In a world with innumerable webs of complexity, I found my passion in bridging the gap between “I just want something simple” and “it has to become more complicated to get it to do what you want it to do.” Although change is necessary, it doesn’t have to be painful.
I might be a process and efficiency nerd on the outside, but I’m a caring support specialist on the inside. My goal is to acknowledge every issue, great and small, and every person, whether they’re part of a 5 user company, or five thousand.
Michael Manley
SERVICE TECHNICIAN
I love solving problems for people. And in IT, you deal with a huge spectrum of issues. I think what’s really important is how you solve the problem. That is to say, the specific service one provides is only satisfactory if it is provided in a pleasant manner. Ninety percent of my role is just having a positive attitude! The Scale IT team is a really good team, and I’m glad to be a part of it. Before starting at Scale, I spent five years in active duty with the Army, then re-classed into the Army Reserves in 2016 as an Information Technology Specialist. I just hate stagnation, and thankfully, IT is a constantly changing field. IT support is, in essence, a struggle against stagnation. If a client has an issue, production stops. We have the privilege to get things moving again.
Glen Balmat
CLIENT CONSULTANT
As a self-proclaimed problem-solver and human being who is exceptionally passionate about helping people in need, I’m endlessly excited to become a part of the Scale Team. After spending two entire decades within the IT industry, I was encouraged to redirect my career and invest my skills into technical sales— a challenge I feel both greatly prepared to take on and one I also anticipate will bring about new goals for myself. I look forward to becoming fluent in the art of sales, increasing the size and capabilities of Scale Technology, and buying a 45-foot yacht to cruise around the Mediterranean (hey, a guy can dream, right?). When I’m not working to better my technical sales skills, you can find me playing poker (I took two years off from work and played for a living, but that’s a story for another time), cheering the Razorbacks on, and investing more time and effort into my love-hate relationship with golf. I’m looking forward to this refreshing new position and am proud to put my skills to work at Scale Technology.