Why Scale Technology?
Scale Technology is a fast-growing managed IT and cybersecurity company in Little Rock, Arkansas.
We are passionate about all things IT–just ask one of our dedicated, friendly techs! Just be warned, once you get us started, we have a hard time stopping! While technology is constantly evolving, we take pride in our ability to stay ahead of the curve.
We believe that the most important service we offer to our clients is our proactive monitoring and response. This allows us to solve issues before they become big, expensive problems for your network. When you’re constantly putting out fires, there’s very little time to focus on achieving your long-term growth goals. Scale works hard to ensure that our clients get that reactive time back to use on mission-critical projects and planning.
When Scale talks about your IT infrastructure and network, we’re not just thinking about solving today’s problems. We’re thinking about IT solutions that will help grow your business for the next five to ten years and accommodate your vision. We’re here to help you “Scale Up” your business.
Tired of babysitting your IT infrastructure? Let Scale! We’re the best managed IT and cybersecurity company in Central Arkansas–let us show you why.
Meet the Scale Team
PRESIDENT AND CEO
To me, our clients are just people trying to get work done. I enjoy creating solutions and executing plans that help them succeed. I love meeting with people and presenting the hard work that my team has accomplished. Seeing a client smile at the end of a meeting is just icing on the cake. The passion I have for my profession stems from a natural sense of curiosity. I like figuring out how things work and why they work. Give me a tough problem, and I’ll find a solution. Let me know what you’re trying to accomplish, and I’ll develop a plan of attack. I have worked with governors, presidential candidates, and hundreds of clients all over the country. Talk to me about your business goals and I’ll put a team in place that can reach them.
CHIEF OPERATING OFFICER
I try to solve any client’s problems in a way that doesn’t leave them feeling like someone just spoke to them in another language. My hope is to offer up my technical knowledge while treating everyone with the kindness they deserve. I really do use every opportunity to learn, improve, and grow.
Growth of knowledge is its own spiritual journey. I want to be remembered as someone who was always there to lend a hand. I’m grateful to be here working at Scale Technology.
I love solving problems for people. And in IT, you deal with a huge spectrum of issues. I think what’s really important is how you solve the problem. That is to say, the specific service one provides is only satisfactory if it is provided in a pleasant manner. Ninety percent of my role is just having a positive attitude! The Scale IT team is a really good team, and I’m glad to be a part of it. Before starting at Scale, I spent five years in active duty with the Army, then re-classed into the Army Reserves in 2016 as an Information Technology Specialist. I just hate stagnation, and thankfully, IT is a constantly changing field. IT support is, in essence, a struggle against stagnation. If a client has an issue, production stops. We have the privilege to get things moving again.
NETWORK TECHNICIAN I
I’m Nicholas Phillips, the newest Network Technician on the Scale Technology team. I’m a sports-loving dog owner who has a genuine passion for technology and how it’s consistently changing the world we live in. I graduated from UCA with a degree in Computer Science.
Despite having a successful 7-year career in the restaurant industry, after I graduated, I decided to take a turn toward what I really loved—researching technology and applying it toward problem-solving. That’s why I joined the Scale Technology team—I love the all-for-one attitude this company takes on, and I love that the environment is built for constant learning and advancement.
On a regular work-day, you can find me in the office doing research, calling vendors, and puzzling out the problems our clients are dealing with. There’s absolutely nothing more exciting to me than the satisfaction that comes with fixing an issue for a client—that sensation of “I did it, I finally fixed this” is unmatched. When I’m not working, you can find me walking one of my four dogs at Two Rivers Park (did I mention I love animals?) or cheering on my favorite sports teams (go Cubs, Bulls, and Bears!).
I’m excited to be a part of the Scale Technology team and I look forward to growing as a network technician, learning as much as possible, and doing everything it takes to best provide for our clients.
NETWORK TECHNICIAN II
Since puzzles, computers, and helping others are the things I’m most passionate about professionally and personally, Network Technician is a perfect fit. Helping clients find answers to particularly difficult problems leaves me with an indescribable feeling of accomplishment. I would say I am especially effective at solving software issues, particularly when that requires finding solutions to those off-the-wall errors that can arise. I hope clients will remember me as the stubborn IT guy who wouldn’t give up and tried everything to get the system working again.
When I got my first computer at 13, I was immediately hooked on technology. I graduated from the University of Central Arkansas with a Bachelor’s degree in Computer Science. Growing up in Clinton, AR (a tiny town largely committed to agriculture and small industry pursuits), I quickly realized I would have to look towards a larger area to be able to start a career based around computers. After spending three years in IT professionally (and a decade solving IT problems on the side), I have built up a reputation for thinking outside the box and approaching problems from different angles.
When my face isn’t hidden behind a screen at work, it’s hidden behind a screen at home. I enjoy gaming and game development, although I will sometimes drag myself away to play guitar…only to return to the screen to write the music.
I started working for Scale because I’ve been passionate about computers and technology since I was about 10 years old. Learning about quickly advancing technology, and being surrounded by people who are just as passionate about it as I am, is a dream. I love gaining and sharing knowledge about the things that interest me and using it to help people in the world— even after the robots take over.
Beyond solving clients’ software issues, I look forward to alleviating their worries about any issues that arise. I worked in a sales career for years, so I like to think I can keep a level head even in a chaotic environment. I don’t want to JUST get the job done, I want to continue to learn and grow and make a difference by solving problems. My ideal client wouldn’t just say that my work was thorough and efficient, but also that I made them feel comfortable and reassured.