The security of your legal software is a serious matter. Having the right IT support services can give you the peace of mind that comes with knowing your data is safe. These tips on how to know if your legal software is secure can help you rest assured that your business is protected.
1. Choose the best software program to compliment your firm.
It is important to have a clear understanding of the many types of legal software available. At first glance, the abundance of options may seem overwhelming. Breaking down the types of software, and using our guide to finding the best option for your business is a great place to start.
With everything that goes into running a law firm, having the best software for each department can help all aspects of your business run smoother. These divisions can be broken down into four categories: legal time, billing, case management, and accounting. These top 15 practice management software programs break down the best options for all divisions of your business, some of which cover aspects of every category in one system.
2. Know what to look for in small business tech support.
Hiring a knowledgeable company that knows the ins and outs of secure legal software can help you navigate your software choices, keep your data safe, and allow you to focus on your business operations and growth.
When choosing a reputable, qualified company, there are a few things to look for during the vetting process. First, clearly define what your IT support needs are. What ongoing IT tasks are you and your employees doing, and how will these increase as the business scales? Answering this question can help you and your IT support service determine both your present and future needs.
Next, check to see if they work with companies similar to yours, and if they have references from other clients. Also, since companies on the forefront of technology often offer cloud-based services as a means to quickly and safely access your business’s data, asking about this option is a great question during the screening process, as well. What is their timeframe of support? You want to find a company that has your safety in mind 24/7 to ensure your systems are updated, streamlined, and impenetrable. Finally, discuss all the agreement details and do your research on typical commitment lengths and terms.
3. Verify your ransomware protection.
If you are unfamiliar with ransomware, it is a new type of malware that hackers use to infiltrate your business systems. The term was coined because these malicious hackers figuratively try to hold your computer systems hostage, locking you out of everything while they steal precious data. To be true to the ransom concept, many of these cybercriminals will make you pay to get your data back.
You may be surprised to learn that ransomware protection is not necessarily included in standard IT security. Talk to your cyber firm about ransomware protection, and find out how often updates are made to protect you from the constantly evolving threats. IT support services like those provided by Scale Technology will keep a constant eye on all these ever-evolving threats, and be one step ahead of them to protect your business.
4. Discuss network security.
Network security is another level of protection needed. True network security means that every aspect of your network is covered, including the flow from one program or system to the other. This includes protection over everything, down to your VoIP software. Your managed IT services team should not only perform regular updates to be prepared for new types of threats, but also be able to scale to the size of your business so all angles of your data stream are safe.
5. Have a backup and disaster recovery plan.
As your business grows, backup and disaster recovery is one of the most important security measures you can have in place. Your clients are relying on you to be able to access their information quickly and safely. Between cybersecurity threats and unexpected emergencies, you need to know that all your data is easily and completely recoverable. One aspect of backup preparation is having your data available to access remotely through cloud-based services.
Benefits of Managed IT Services
If you are considering adding adding small business tech support to your business, consider these three key benefits that law firms like yours experience from outsourcing IT services.
First, one of the great incentives is the cost-effectiveness of working with a managed service provider (MSP.) You can reduce operational costs, improve employee efficiency, and lower IT operating budgets. Since your MSP will help you navigate your software options, you will eliminate the risk of paying for expensive software that is not needed.
Next, the MSP can serve as the main point of contact to third-party vendors, saving you precious time to avoid lengthy troubleshooting interactions.
Finally, an MSP can give you the power to focus on the growth and innovation as you scale your business. Having an MSP on your side can provide a great resource to tackle the IT needs of growth spurts and rapid changes within your business. You want to be able to run your business without fear of IT issues, provide a means for your staff to work efficiently, and have the ability to focus on growing your business.
Schedule a Free Consultation
Hiring a reputable and quality IT MSP like Scale Technology is like equipping your business with a 20-foot security wall and private security guards. Call us at 501-222-8991 today or schedule a free consultation and see for yourself why we have 98% client satisfaction! We would love the opportunity to protect and equip your business through customized IT solutions and cutting edge IT management technology.